Perspective: Why the CCPA's 'verified consumer request' is a business risk

14th August 2019 News 18 Views

One of the requirements in the California Consumer Protection Act gives consumers the right to access their data and those requests must be verified. Annie Bai, CIPP/US, CIPM, FIP, and Peter McLaughlin, CIPP/US, raise concerns the upcoming law does not clarify what “verified” means. “The terrible beauty of the California Consumer Privacy Act is that innumerable companies will soon be required to undertake totally novel consumer-facing responsibilities,â€� they write. “In the name of empowering consumers, the law is actually introducing threat vectors that can be manipulated by fraudsters. This presents a considerable risk to organizations by enabling a data breach while ostensibly trying to comply with the law and support a consumer’s data access request

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